RETURN & REFUND

Shipping charges with the return of a product are non-refundable. You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.

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Chandra Wellness LLC is not responsible for lost orders due to incorrect address provided by the customer, (this includes wrong apt/house #, wrong street, etc.) Make sure you provided all correct information. Chandra Wellness LLC is not responsible for unclaimed or refused orders.

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Once your order has entered into our shipping process it cannot be modified or cancelled.

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In order to receive a refund, you may return the package on its original condition to our shipping department. Once the package arrives, we will process a refund minus the original cost of shipping and restocking fee.

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Wrong shipping address or the package can't be delivered (caused by the customer) you have to wait until the product comes back to our facility to receive a refund.
You should expect to receive your refund within three to four weeks.